Honest, Fixed-Cost
Platform Hosting
Annual 12-month contracts. Dedicated servers in your chosen region. All prices exclusive of VAT.
Starter
Launch your first white-label dating platform.
billed €720 annually · ex-VAT
12-month minimum contract
Server Configuration
- 1 dedicated server · 4 vCPU / 8 GB RAM
- Up to 10,000 active users/month
- 100 GB object storage
- 1 white-label brand & domain
- Full platform feature set included
- Card, Apple IAP & Google Play payments
- Self-hosted AI photo moderation
- Real-time chat (WebSocket)
- SSL certificate (auto-renew)
- GDPR & DSA compliant
- Custom feature development on request
- Email support — 48 h response
- Choice of EU, US or SG region
Singapore region carries a 25% infrastructure surcharge due to Asia-Pacific data centre costs.
Growth
Scale with high-availability infrastructure.
billed €1548 annually · ex-VAT
12-month minimum contract
Server Configuration
- 2 dedicated servers · 4 vCPU / 8 GB RAM each
- Load balancer (high availability)
- Up to 50,000 active users/month
- 500 GB object storage
- 1 white-label brand & domain
- Full platform feature set included
- Card, Apple IAP & Google Play payments
- Self-hosted AI photo moderation
- Real-time chat (WebSocket)
- SSL certificates (auto-renew)
- GDPR & DSA compliant
- Custom feature development on request
- Priority email support — 24 h response
- Choice of EU, US or SG region
Singapore region carries a 25% infrastructure surcharge due to Asia-Pacific data centre costs.
Scale
Serious infrastructure for growing communities.
billed €7188 annually · ex-VAT
12-month minimum contract
Server Configuration
- 3 dedicated servers · 8 vCPU / 16 GB RAM each
- Load balancer (high availability)
- Managed dedicated database
- Up to 250,000 active users/month
- 2 TB object storage
- 1 white-label brand & domain
- Full platform feature set included
- Card, Apple IAP & Google Play payments
- Self-hosted AI photo moderation
- Real-time chat (WebSocket)
- Grafana monitoring stack (metrics + logs)
- Custom feature development on request
- Priority support — 12 h response SLA
- Choice of EU, US or SG region
Singapore region carries a 25% infrastructure surcharge due to Asia-Pacific data centre costs.
Enterprise
Maximum performance, dedicated cluster, premium SLAs.
billed €12000 annually · ex-VAT
12-month minimum contract
Server Configuration
- 5 dedicated servers · 8 vCPU / 32 GB RAM each
- Load balancer (high availability)
- Dedicated database cluster
- Up to 500,000 active users/month
- 5 TB object storage
- 1 white-label brand & domain
- Full platform feature set included
- Card, Apple IAP & Google Play payments
- Self-hosted AI photo moderation
- Real-time chat (WebSocket)
- Grafana monitoring stack (metrics + logs)
- Custom feature development on request
- Priority support — 4 h response SLA
- Optional: Standard SLA add-on +€500/mo (P1 next business day, Mon–Fri 09–18 ET, no overnight)
- Optional: Premium SLA add-on +€1,000/mo (P1 4 h, Mon–Fri 08–20 + Sat 10–16 ET, dedicated contact)
- Optional: Additional LB traffic tier +€500/mo
- 99.99% uptime SLA
- Choice of EU, US or SG region
Singapore region carries a 25% infrastructure surcharge due to Asia-Pacific data centre costs.
Full Feature Comparison
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Active users / month | 10,000 | 50,000 | 250,000 | 500,000 |
| Object storage | 100 GB | 500 GB | 2 TB | 5 TB |
| White-label brands | 1 | 1 | 1 | 1 |
| Dedicated servers | 1× | 2× | 3× | 5× |
| CPU per server | 4 vCPU | 4 vCPU | 8 vCPU | 8 vCPU |
| RAM per server | 8 GB | 8 GB | 16 GB | 32 GB |
| Load balancer | — | ✓ | ✓ | ✓ |
| Managed database | ✓ | ✓ | ✓ | ✓ |
| Region choice (EU/US/SG) | ✓ | ✓ | ✓ | ✓ |
| Full platform feature set | ✓ | ✓ | ✓ | ✓ |
| Card / SEPA / Apple / Google Pay | ✓ | ✓ | ✓ | ✓ |
| Self-hosted AI photo moderation | ✓ | ✓ | ✓ | ✓ |
| Real-time chat | ✓ | ✓ | ✓ | ✓ |
| SSL (auto-renew) | ✓ | ✓ | ✓ | ✓ |
| GDPR & DSA compliant | ✓ | ✓ | ✓ | ✓ |
| High-availability setup | — | ✓ | ✓ | ✓ |
| Grafana monitoring stack | — | — | ✓ | ✓ |
| Custom feature development | On request | On request | On request | On request |
| Support SLA | 48 h email | 24 h priority | 12 h priority | 4 h priority |
| Uptime SLA | Best effort | Best effort | 99.9% | 99.99% |
| Standard SLA add-on | — | — | — | +€500/mo |
| Premium SLA add-on | — | — | — | +€1,000/mo |
| Additional LB traffic tier | — | — | — | +€500/mo |
Flexible on Top of Every Plan
Additional Object Storage
Need more than your plan's included storage? Add extra capacity in 100 GB blocks, billed monthly alongside your subscription.
Storage Calculator
Enterprise SLA Add-ons
Available exclusively on the Enterprise plan. Billed monthly alongside your annual subscription.
Standard SLA
+€500/moBusiness hours only — Mon–Fri, 09:00–18:00 ET
| Severity | Response |
|---|---|
| P1 — Critical | Next business day |
| P2 — Major | 3 business days |
| P3 — Minor | 5 business days |
- No overnight or weekend obligations
- Monthly uptime & incident report
- Contractual response guarantees
Premium SLA
+€1,000/moFastest available · 4 h critical response
Extended hours — Mon–Fri 08:00–20:00, Sat 10:00–16:00 ET. No overnight.
| Severity | Response |
|---|---|
| P1 — Critical | 4 h within covered hours |
| P2 — Major | Next business day |
| P3 — Minor | 3 business days |
- Dedicated escalation contact
- Weekly performance & uptime report
- Contractual response guarantees
To add an SLA tier to your Enterprise plan, contact support@sparkle5.com.
Custom Feature Development
Custom development is available on a change-request basis for all plans. Describe what you need below and we will get back to you with a scope and timeline.
- No long-term retainer required
- Fixed scope, fixed price
- Reply within 2 business days
Questions before you buy?
Reach out at support@sparkle5.com and we'll reply within one business day.